Why don't you sell items for individual launchers?
The only way we can compete with the paintball stores is to sell in volume. The kits we've designed offer the best deal when you compare the pricing to paintball stores. Our experience with paintball stores is that they are a total rip-off for us in law enforcement because they charge one-launcher prices for everything! That may be OK if you only own one launcher, but if you have dozens or hundreds of launchers, you still pay one-launcher prices. And that's not acceptable.
How did you determine what parts or O-rings are included in each kit?
We've have been involved with the PepperBall weapons systems since they were first introduced in 1999. Our real-world experience as law enforcement officers, trainers and armorers gives us a unique perspective to know what parts and O-rings are needed for optimal performance. We designed the kits based on what would be needed if we were the department armorer.
Do you accept Purchase Orders?
Yes, but only from local, state or federal law enforcement agencies. Call or email for a quote that you can submit to your financial office for purchase order approval. Once you get the purchase order, just email it to us and we will ship your items and bill your department.
Do you take custom orders for items not listed in your store?
Yes! We can get almost any part for the SA200, Custom Carbine or TAC700. We do not support or sell parts for the SA-8 or SA-10 pistols. Send us an email or call about the items you want. We'll do a custom quote and let you know if they are special order items or if we have them in stock.
Do you want ideas for new products?
Absolutely! Please let us know your ideas for new products that can help all of us do a better job maintaining these less-lethal weapons systems.
PepperBall Frequently Asked Questions
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